OLIX TECHNOLOGIES LTD PRIVACY POLICY Effective Date: 17 April 2026 Last Updated: 17 April 2026 1. INTRODUCTION OLIX TECHNOLOGIES LTD (“we”, “us”, or “our”) operates a digital platform designed to connect individuals and businesses seeking transportation of goods with independent drivers and transport providers. The platform functions strictly as an intermediary technology solution that enables users to identify, communicate, and enter into arrangements with one another. At no point does OLIX TECHNOLOGIES LTD take possession, custody, or control of goods, nor does it participate in the execution of transportation services. We are committed to protecting personal data in accordance with the Data Protection Act, 2019 of Kenya and any regulations or guidance issued by the Office of the Data Protection Commissioner. This Privacy Policy provides a comprehensive explanation of how personal data is collected, processed, used, stored, disclosed, and otherwise handled in connection with the use of our Services. By accessing or using OLIX TECHNOLOGIES LTD, users acknowledge that they understand the nature of the platform as a marketplace and agree to the data practices described in this policy. 2. SCOPE AND APPLICATION This Privacy Policy applies to all users of OLIX TECHNOLOGIES LTD, including but not limited to senders of goods, receivers, drivers, transport providers, and corporate clients. It applies to all interactions with the platform, whether conducted through mobile applications, web interfaces, customer support channels, or other forms of communication. The policy governs all personal data processing activities undertaken by OLIX TECHNOLOGIES LTD, regardless of the location of the user, and applies to both automated and manual processing systems. It also applies to data collected prior to, during, and after the use of the platform, including onboarding, verification, communication, and support processes. 3. INFORMATION WE COLLECT We collect various categories of personal data to enable the operation of the platform, ensure compliance with legal obligations, and maintain trust and safety. This includes information provided directly by users, information collected automatically through system interactions, and information obtained from third-party sources. Users may provide personal details such as names, phone numbers, email addresses, and profile information. Identification documents such as national identification cards or passports may also be collected for verification purposes. For drivers, additional documentation is required to comply with regulatory requirements in Kenya, including valid driver’s licenses, PSV badges where applicable, certificates of good conduct, vehicle logbooks or proof of ownership, valid insurance certificates, inspection reports, and any permits required by the National Transport and Safety Authority. We also collect technical data such as device identifiers, operating system details, IP addresses, browser types, and usage patterns. Location data may be collected to support coordination between users. Communications data, including messages exchanged on the platform and interactions with customer support, may also be stored and analyzed for operational purposes. 4. PURPOSE OF PROCESSING Personal data is processed for several legitimate purposes necessary to operate the platform effectively. These purposes include enabling user registration and account management, facilitating communication between users, supporting coordination of transportation arrangements, verifying identities and documentation, and maintaining platform integrity. Data is also processed to detect and prevent fraud, unauthorized access, or misuse of the platform. It may be used to investigate complaints, resolve disputes, and enforce platform policies. Additionally, data may be analyzed to improve system performance, enhance user experience, and develop new features. Where permitted by law, personal data may also be used to send users updates, notifications, and promotional communications. Users retain the right to opt out of marketing communications at any time. 5. PLATFORM ROLE AND LIMITATION OF LIABILITY OLIX TECHNOLOGIES LTD acts solely as a facilitator of connections between independent users. We do not provide transportation services, do not employ drivers, and do not act as an agent for any user. We do not supervise, control, or manage the execution of services arranged through the platform. All agreements relating to the transportation of goods are made directly between users. OLIX TECHNOLOGIES LTD is not responsible for the conduct of users, the condition or safety of goods, or the outcome of any transportation arrangement. Users acknowledge that they engage with each other at their own risk and that OLIX TECHNOLOGIES LTD shall not be held liable for any loss, damage, delay, or dispute arising from such interactions. 6. PRICING AND PAYMENTS OLIX TECHNOLOGIES LTD does not set, recommend, or calculate pricing for services offered through the platform. All pricing and payment arrangements are negotiated and agreed directly between users. We do not process payments on behalf of users unless explicitly stated in a separate agreement. Users are solely responsible for ensuring that payment terms are clear and mutually agreed upon. OLIX TECHNOLOGIES LTD shall not be responsible for any disputes relating to pricing, payments, or financial arrangements between users. 7. DATA SHARING AND DISCLOSURE Personal data may be shared between users to enable communication and coordination. For example, drivers may receive sender contact details and pickup information, while receivers may receive driver contact information. We may also share data with third-party service providers who support our operations, including hosting providers, analytics services, customer support systems and other value-added services. These providers are contractually obligated to protect personal data and use it only for specified purposes. We may disclose personal data where required by law, regulation, or legal process, including requests from law enforcement or regulatory authorities. 8. GOODS AND SERVICE DISCLAIMER All information relating to goods is provided by users and is not verified by OLIX TECHNOLOGIES LTD. We do not guarantee the accuracy, legality, or condition of goods listed or transported through the platform. OLIX TECHNOLOGIES LTD does not assume responsibility for the handling, transportation, delivery, or receipt of goods. Users are solely responsible for ensuring compliance with applicable laws and for resolving any disputes arising from transportation arrangements. 9. DATA RETENTION We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and prevent fraud. Retention periods may vary depending on the nature of the data and applicable regulatory requirements. Even after account closure, certain data may be retained where necessary for compliance or enforcement purposes. 10. USER RIGHTS Users have rights under the Data Protection Act, 2019, including the right to access, correct, delete, or restrict the processing of their personal data. Users may also object to certain types of processing or withdraw consent where applicable. Requests may be submitted through our contact channels and will be handled in accordance with applicable laws and timelines. 11. DATA SECURITY We implement appropriate technical and organizational measures to protect personal data, including secure infrastructure, access controls, monitoring systems, and data protection protocols. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect personal data, we cannot guarantee absolute security, and users acknowledge that any transmission of data is undertaken at their own risk. 12. COOKIES AND TRACKING We use cookies and similar technologies to improve user experience, analyze usage patterns, and enhance platform functionality. Users may manage cookie preferences through their browser or device settings. 13. CHILDREN’S PRIVACY The platform is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. 14. CONTACT AND COMPLAINTS Users may contact us using the details provided below for any inquiries, requests, or complaints relating to this Privacy Policy or data protection practices. Email: info@olix.ke Users also have the right to lodge complaints with the Office of the Data Protection Commissioner. 15. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform functionality. Users will be notified of significant changes through appropriate channels. 16. ACCEPTANCE By using the OLIX TECHNOLOGIES LTD platform, users acknowledge that they have read, understood, and agreed to this Privacy Policy.